We offer a flat courier charge of $6.00 New Zealand wide (excluding the Great Barrier Island, Waiheke Island, Stewart Island, and the Chatham Islands) for orders under $100. Orders over $100will be delivered free of charge, this only applies to purchases made within New Zealand. Note additional charges apply for furniture deliveries, prices available on application. All purchases made by international customers will be charged an additional fee for delivery outside ofNew Zealand. See below for details.
Delivery times will vary depending on your location. We endeavour to get your order to you with 2-3 days, however some remote and rural areas may take a little longer. For furniture deliveries please allow 10-14 days.
If you do not receive your order within a reasonable time please contact us and we will track your parcel.
Saturday deliveries are available for an additional $3.00. We do not deliver to PO Boxes, please advise of a physical delivery address when ordering. If you are not there when our courier calls they will leave the parcel for you, if you want to sign for your parcel and you do not wantit left please note this in the 'Comments' box when ordering.
We are happy to ship orders overseas. Please contact us at firstname.lastname@example.org for a quote before placing an order. International customers will be responsible for paying any duties or taxes relevant to their country of residence.