We offer a flat courier charge of $6.00 New Zealand wide (excluding the Great Barrier Island, Waiheke Island, Stewart Island, and the Chatham Islands) for orders under $100. Orders over $100 will be delivered free of charge (excluding areas outlined above), this only applies to purchases made within New Zealand. Note additional charges apply for furniture deliveries and some large/heavy homeware items, prices available on application. All purchases made by international customers will be charged an additional fee for delivery outside of New Zealand. See below for details.
Delivery times will vary depending on your location. We endeavour to get your order to you within 2-3 working days, however some remote and rural areas may take a little longer. For furniture deliveries please allow 10-14 days.
If you do not receive your order within a reasonable time please contact us and we will track your parcel.
When orering please specify a physical delivery address as NZ Couriers doesn't deliver to PO Boxes.
Saturday deliveries are available for an additional $3.00.
If you are not going to be at the delivery address when our courier calls and you would like the parcel to be left, please note this and the location for the parcel to be left, in the 'Comments' box when ordering.
We are happy to ship orders overseas. Please contact us at firstname.lastname@example.org for a quote before placing an order. International customers will be responsible for paying any duties or taxes relevant to their country of residence.